Privacy Policy
Your privacy matters to us. Learn how Bizire collects and uses your data.
Table of Contents
1. Information We Collect
We collect information you provide directly to us and information collected automatically when you use the Platform:
- Account Information: Name, phone number, email address, and profile details.
- Payment Information: Transaction IDs, payment proof files, and package details. We do not store full card numbers.
- Usage Data: Pages visited, features used, session duration, and device information.
- Communication Data: Messages or enquiries you send to us.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account.
- Process payments and verify manual payment requests.
- Send important service notifications (e.g. OTP, package activation).
- Improve and personalize your experience on the Platform.
- Respond to your inquiries and support requests.
- Comply with legal obligations.
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your data with:
- Service Providers: Third-party vendors who help us operate the Platform (e.g. payment gateways, SMS providers).
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies & Tracking
We use cookies and similar tracking technologies to maintain your session and improve the Platform experience. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Platform.
5. Data Storage & Security
Your data is stored securely on our servers. We implement industry-standard security measures including encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.
We retain your personal data for as long as your account is active or as required by law.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Opt-out: Opt out of marketing communications at any time.
To exercise these rights, please contact us using the details below.
7. Third-Party Services
The Platform may contain links to third-party websites or integrate third-party services (such as payment gateways). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
8. Children's Privacy
The Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Platform after changes means you accept the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
- Email: support{{ parse_url(config('app.url'), PHP_URL_HOST) ?? config('app.name') }}
- Website: https://bizire.trogon.info